65%
65% of customers expect an instant response when they contact a business — an expectation voicemail and next-day callbacks structurally cannot meet.
65% of customers expect an instant response when they contact a business — an expectation voicemail and next-day callbacks structurally cannot meet.
A Prestyj-curated statistic from the Missed Call & After-Hours Revenue Recovery dataset. Free to embed, quote, and cite under the CC BY 4.0 license — attribution to prestyj.com is required.
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<iframe src="https://prestyj.com/embed/stat/mcr-instant-response-expectation" width="100%" height="260" style="border:0;border-radius:12px;overflow:hidden;max-width:640px" title="65% — 65% of customers expect an instant response when they contact a business — an ex…" loading="lazy"></iframe> <p style="font-size:12px;color:#555;margin-top:4px">Source: <a href="https://prestyj.com/stat/mcr-instant-response-expectation" rel="noopener">Missed Call & After-Hours Revenue Recovery — Prestyj</a></p>
Free to embed on any site — attribution back to Prestyj is required by the dataset license (CC BY 4.0).
How to cite
Prestyj. (2024). 65% — 65% of customers expect an instant response when they contact a business — an expectation voicemail and next-day callbacks structurally cannot meet. (Original source: Salesforce State of the Connected Customer). Retrieved from https://prestyj.com/stat/mcr-instant-response-expectation
Original source: Salesforce State of the Connected Customer, 2024–2025
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