Looking for a
Dialpad Alternative?
Dialpad is a powerful VoIP platform that added AI features. But if you're looking for an AI receptionist that handles inbound leads, qualifies prospects, and manages follow-up without the complexity of a full phone system—Prestyj is built for you.
of buyers choose the first responder
Dialpad's starting price before AI add-ons
Prestyj average setup time with built-in receptionist templates
of leads go cold after 1 hour without response
Pricing Comparison
Understanding the true cost of each platform
- Full-featured VoIP business phone system
- Voice, video, and messaging in one platform
- Call recording and transcriptions
- Integrations with popular CRMs and tools
- Mobile apps for remote teams
- Analytics and call center features
- International calling capabilities
- Per-user pricing model gets expensive as you scale
- AI features require additional add-on costs
- Complex setup and configuration
- Designed for teams with human users
- Overkill for simple receptionist needs
- Learning curve for non-technical users
- Not optimized for automated lead response
- AI is an add-on, not core to the product
- AI-first, not an add-on feature
- No per-user pricing—scale without cost explosion
- 5-minute setup, no configuration needed
- Built specifically for receptionist workflows
- Complete lead lifecycle management
- Built-in CRM and follow-up automation
- Industry-specific templates included
- Designed for automation-first, not user-first
Feature Comparison
See how the platforms stack up side by side
| Feature | Prestyj | Dialpad |
|---|---|---|
Primary Focus Dialpad is a business phone system; Prestyj is for automated lead handling | AI receptionist & lead response | VoIP phone system |
AI Voice Agent Dialpad's AI is an optional add-on, not the primary focus | Core product | Add-on feature |
Pricing Model Dialpad charges $15-$35 per user per month, AI features cost extra | Flat monthly | Per-user + AI fees |
Setup Complexity Dialpad requires phone system setup, number porting, user training | 5 minutes, no-code | Hours to days of configuration |
Agent Seats Required Dialpad designed for human users with AI assistance | None (fully automated) | Required for full functionality |
Lead Qualification Dialpad relies on human agents or basic AI screening | Manual or limited | |
Inbound Lead Focus Prestyj built for sales leads; Dialpad for all business communications | Optimized for lead response | General call handling |
Appointment Booking Dialpad needs external calendar integrations | Requires integration | |
Follow-up Automation Prestyj manages full lead lifecycle; Dialpad focuses on live calls | Built-in lead nurturing | Limited or manual |
Built-in CRM Dialpad connects to CRMs but isn't a CRM itself | Integrations available | |
24/7 Availability Dialpad AI can handle after-hours but is secondary to live users | Always-on AI receptionist | Depends on user availability |
Industry Templates Prestyj has pre-built scripts; Dialpad is a generic VoIP | Receptionist workflows included | Generic phone system |
Why Agents Switch from Dialpad
Key reasons real estate professionals choose Prestyj
Purpose-Built for Lead Response
Dialpad is a VoIP platform that added AI features. Prestyj is built from the ground up as an AI receptionist—specialized for handling inbound leads, qualifying prospects, and driving conversions.
No Per-User Pricing Trap
Dialpad charges $15-$35 per user per month, plus extra for AI add-ons. As you grow, costs explode. Prestyj has flat pricing—you handle more calls without paying more per user.
Deploy in Minutes, Not Days
Dialpad requires setup: phone numbers, user accounts, call flows, integrations. Prestyj works in 5 minutes with pre-built receptionist templates optimized for your industry.
Automation-First, Not User-First
Dialpad is designed for human users with AI assistance. Prestyj is designed for AI-first operations—fully automated receptionist that handles calls without needing user seats.
Complete Lead Management
Dialpad handles calls. Prestyj handles the entire lead lifecycle: qualification, appointment booking, follow-up sequences, CRM syncing, and reactivation campaigns.
- You have a team of 5+ human users needing a full VoIP phone system
- You need video calls, messaging, and voice in one platform
- You require call recording and transcriptions for compliance
- You're managing international calling across multiple countries
- You need extensive user analytics and coaching tools
- Your business needs a complete business phone replacement
- You have dedicated staff to manage phone system configuration
- You need an AI receptionist to handle inbound leads automatically
- You want to avoid per-user pricing as you scale
- You need 24/7 coverage without staffing human agents
- You want a solution live in minutes, not hours of configuration
- You need complete lead lifecycle management (qualify, book, follow-up)
- You're an SMB or growing business needing cost-effective automation
- You prefer done-for-you templates over DIY configuration
- You want AI-first, not AI-as-an-add-on
Skip the VoIP Complexity. Get an AI Receptionist.
Dialpad is powerful for business phone systems. If you just need an AI receptionist that answers calls, qualifies leads, and manages follow-up—without the complexity and per-user pricing—Prestyj is built for you.
Book Your Free DemoNo per-user fees. No AI add-ons. No complex configuration.