AI Agents Built for
Medical Practices
High call volume and emergency triage demand constant coverage. AI voice receptionist handles patient calls 24/7, triages symptoms, schedules appointments, and processes prescription refill requests—while maintaining full HIPAA compliance and freeing staff for clinical work.
Why Prestyj is Best For Medical Practices
Discover the key reasons why professionals in your niche choose Prestyj
24/7 Patient Call Coverage
Solo practices and small clinics can't staff round-the-clock coverage. AI answers every patient call immediately—evenings, weekends, holidays. No more missed calls, no more voicemail backlogs, no more patients calling competitors.
Intelligent Patient Triage
AI asks clinically relevant questions to identify urgent symptoms. True emergencies (chest pain, difficulty breathing, severe trauma) are routed immediately. Non-urgent calls are scheduled appropriately, reducing ED referrals for minor issues.
HIPAA Compliance Built-In
Handles PHI securely with encrypted conversations, secure authentication, and complete audit trails. Full Business Associate Agreement (BAA) coverage. No risk of non-compliance fines or patient data exposure.
Staff Productivity Gains
Eliminates manual phone screening, intake calls, and prescription processing. Front desk and clinical staff regain 12-18 hours per week to focus on patient care, EHR management, and clinical duties.
Your Challenges, Solved
See how Prestyj transforms common pain points into competitive advantages
Pain Point
Emergency calls coming in outside business hours with no coverage
Prestyj Solution
AI answers every call 24/7, identifies true emergencies (chest pain, difficulty breathing, severe bleeding), and routes immediately to on-call provider. Non-emergency after-hours calls are triaged and scheduled. Patients get immediate response instead of voicemail.
Pain Point
Phone volume overwhelming front desk staff
Prestyj Solution
Practices average 200-400 inbound calls per week. AI handles 80-90% automatically: appointment scheduling, confirmation calls, prescription refill requests, and patient intake. Front desk focuses on in-office patients and complex call transfers.
Pain Point
Patient triage done manually by non-clinical staff
Prestyj Solution
AI asks symptom-specific questions (chest pain characteristics, vital signs, duration, associated symptoms) to stratify urgency. High-risk presentations flagged for immediate clinician review. Reduces unnecessary ED referrals and improves appropriate care levels.
Pain Point
Appointment no-shows costing practice revenue
Prestyj Solution
AI sends multi-touch appointment confirmations and reminders 48 hours and 24 hours before visits via voice and text. Patients can confirm, reschedule, or cancel instantly. No-show rates drop from 20-25% to 8-12%.
Pain Point
Prescription refill requests creating staff bottleneck
Prestyj Solution
AI validates prescription refill requests: confirms patient identity, medication details, pharmacy information. Forwards to provider inbox for clinical review. Eliminates repetitive staff phone calls and reduces processing time by 70%.
Pain Point
New patient intake process taking 20-30 minutes per patient
Prestyj Solution
AI completes new patient intake overnight: medical history, allergies, current medications, insurance information, emergency contacts. Patients answer questions once in natural conversation. Front desk receives complete intake form before first visit.
Pain Point
HIPAA compliance risk with staff handling patient data over phone
Prestyj Solution
AI handles PHI with enterprise-grade encryption, secure authentication, and BAA coverage. All conversations logged with complete audit trail. No staff-handled PHI exposure, reduced compliance risk.
Pain Point
Specialty practices getting high-volume routine calls
Prestyj Solution
Orthopedics, dermatology, and other specialties get flooded with appointment requests and follow-up questions. AI filters routine inquiries, schedules appointments, provides post-procedure instructions. Clinicians focus on complex cases.
How Prestyj Compares
See how Prestyj stacks up against traditional methods
| Factor | Prestyj AI Receptionist | Traditional Approach |
|---|---|---|
Call Coverage Hours | 24/7/365 | Business hours only |
Patient Triage Speed | Immediate (under 60 seconds) | Staff dependent (5-15 minutes) |
New Patient Intake Time | Completed pre-arrival | 20-30 minutes at desk |
Appointment No-Show Rate | 8-12% (with reminders) | 20-25% industry average |
Staff Hours Saved Per Week | 12-18 hours (frontdesk/clinical) | 0 (current baseline) |
Prescription Refill Processing | Automated intake, provider queued | Staff handles 3-4 min per call |
HIPAA Compliance | Built-in, BAA included | Staff training dependent |
Emergency Call Routing | Intelligent triage, immediate escalation | Staff assessment |
Frequently Asked Questions
Common questions about using Prestyj for Medical Practices
Reduce Call Overhead & Emergency Wait Times With HIPAA-Compliant AI
Stop drowning in phone calls. AI handles patient triage, scheduling, and intake 24/7 while maintaining full HIPAA compliance. Free up 12-18 staff hours per week for clinical care. Book a demo to see patient triage in action.
Schedule Your DemoHIPAA-compliant. Business Associate Agreement included. Integrates with all major EHR systems.