AI Agents Built for
Veterinary Clinics

Pain Point

Emergency calls coming in after hours with no one to answer

Prestyj Solution

AI answers every call 24/7, identifies true emergencies (GDV signs, trauma, respiratory distress, toxin ingestion), and routes immediately to on-call veterinarian. Non-emergency after-hours calls are triaged and scheduled for next available appointment. Pet owners get immediate response instead of voicemail or being directed to emergency hospital unnecessarily.

Pain Point

Phone volume overwhelming front desk during peak hours

Prestyj Solution

Busy veterinary practices receive 150-300+ calls daily. AI handles 80-90% automatically: appointment scheduling, prescription refill requests, vaccine reminders, general inquiries, and post-op follow-up questions. Front desk focuses on in-clinic clients, check-in/check-out, and payment processing.

Pain Point

Difficulty distinguishing true emergencies from routine concerns

Prestyj Solution

AI asks veterinary-specific triage questions: duration of symptoms, behavior changes, gum color, respiratory rate, vomiting frequency, toxin exposure timing. Red flags trigger immediate escalation. Non-urgent cases scheduled appropriately. Reduces unnecessary emergency hospital referrals while catching true emergencies faster.

Pain Point

Language barriers affecting pet care compliance

Prestyj Solution

Multi-lingual AI support explains discharge instructions, medication dosing, post-operative care, and follow-up recommendations in pet owners' preferred language. Better understanding improves compliance and outcomes. No more relying on family members to translate complex medical information.

Pain Point

Appointment no-shows wasting valuable appointment slots

Prestyj Solution

AI sends multi-touch appointment confirmations and reminders 48 hours and 24 hours before visits via voice and text. Pet owners can confirm, reschedule, or cancel instantly—freeing up slots for waitlist patients. No-show rates drop from 18-22% to 6-10%.

Pain Point

Prescription refill requests and food orders creating phone backlog

Prestyj Solution

AI processes prescription refill requests: confirms patient identity, medication details, pharmacy contact. Coordinates food and prescription diet orders. Forwards to veterinary team for approval when needed. Eliminates repetitive staff phone calls and reduces processing time by 70%.

Pain Point

New client intake taking 15-20 minutes per appointment

Prestyj Solution

AI completes new client intake prior to arrival: pet history, previous vaccinations, current medications, diet information, behavioral history, emergency contacts. Clients answer questions once in natural conversation. Front desk receives complete intake form before first visit—check-in takes minutes instead of nearly 20 minutes.

Pain Point

Emergency clinics overwhelmed with non-emergency after-hours calls

Prestyj Solution

AI triages after-hours calls to determine true urgency. Emergency cases (GDV, fractures, respiratory distress, dystocia) routed immediately. Non-emergencies (ear infections, skin allergies, mild vomiting) scheduled for regular business hours. Emergency clinic staff focus on critical cases instead of phone triage.

Pain Point

Post-operative care instructions not being followed at home

Prestyj Solution

AI delivers clear, consistent post-operative instructions: activity restrictions, incision care, medication timing, red flag symptoms to watch for. Available 24/7 to answer follow-up questions. Clients can call anytime to clarify care instructions—reducing complications and emergency visits.

Pain Point

High cost of staffing for 24/7 phone coverage

Prestyj Solution

Adding overnight or weekend reception staff costs $80K-120K annually per position. AI provides round-the-clock coverage for a fraction of the cost. Small practices get enterprise-level answering service without the overhead. Emergency clinics reduce triage staff requirements.